WRITTEN COMMUNICATION AND LEADERSHIP
Read and build skills in collaboration and teamwork through effective communication and shared objectives.
3. 4.3. Email Etiquette
Electronic communication is one of the most commonly used forms of interaction today. Every day, we receive dozens of emails and respond to or write messages to clients, partners, and other correspondents. When communicating directly with someone, we form impressions based on appearance, manners, voice tone, and other factors. In email communication, however, our voice and appearance are invisible — others form opinions about us solely based on the clarity, correctness, and professionalism of our written text.
When writing emails, we should adhere not only to general etiquette but also to the formal communication norms specific to the language, for example Lithuanian.
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