1. Verbal communication

1.2. 3. Active listening for better understanding

Active listening means paying close attention to what someone is saying so you can understand them better. It’s not just about hearing the words; it’s about showing that you care, staying focused, and responding in a helpful way.

 
Here are some tips how you can practice your skills of active listening: 

 

 

Active listening is a skill that helps you build better relationships at work and in life. It means paying full attention to the person speaking, asking questions if you don’t understand, and showing care for their feelings. When you listen this way, you understand others better and connect with them more. Practice active listening every day to become a better communicator.

Practical assignment 2.4. View the group discussion

"How to lead great group discussion - beginners guide" and decide how to successfully participate in the discussion yourself, did you find these elements of personal participation in a group discussion according to the recommendations?

This task helps to consolidate theoretical material, encourages critical assessment and analysis of aspects of oral communication.