CONFLICT MANAGEMENT AND COOPERATION

Workplace conflicts arise for various reasons, which can be categorized into three groups: content, relationships, and process. So, how can we achieve a constructive resolution of conflicts at work? It is recommended to express your viewpoint and listen to others, be able to listen to the other person’s perspective, and try to understand it, maintain good relationships and trust. Workplace conflicts require common interests and solutions. It is important to objectively assess whether we are the cause of the conflict: whether we are stubborn, intolerant, arrogant, impulsive, aggressive, provocative, passive, submissive, or fearful. If we are manipulative, deceitful, or prone to lying.