TOPIC 1. INTRODUCTION. EMOTIONAL INTELLIGENCE

1. The Concept and Importance of Emotional Intelligence.

Emotional Intelligence is the ability to recognize one’s own emotions and understand the emotions of others.

It is said that successful company leaders are distinguished not only by (and not as much by) their knowledge of planning or financing, but by their good emotional competence.

This competence explains why many successful individuals have average IQs. Moreover, emotional intelligence is considered a key requirement for practically any leader or manager.