VERBAL COMMUNICATION
1. Verbal communication
"The art of communication is the language of leadership" (James C. Humes).
Verbal communication is a fundamental part of business and professional interactions and a crucial component of business itself, as every businessperson must know how to communicate effectively. The higher the position an individual holds within an organization, the more communication skills they require.
Verbal communication means using spoken words to share information, explain ideas, or express how you feel. It’s one of the easiest ways to connect with people and is used every day in conversations, meetings, and problem-solving. Speaking clearly and confidently helps others understand you and builds better relationships.
Key features of verbal communication are:
Practical assignment 2.1. Complete this short test to check your understanding of key concepts about clarity, tone, speed, volume, feedback, appropriate language, and storytelling in verbal communication.
Here are key reasons why is verbal communication important:
In essence, verbal communication means using spoken words to share ideas and feelings. It’s important to speak clearly, use a calm tone, and adjust your words to match your audience. Listening actively and asking questions helps build understanding. By planning what you say and staying friendly, you can communicate more effectively in any situation.
Use the following tips to improve your verbal communication:
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